Delivery Conditions

Last updated: October 8, 2024

This page describes our delivery conditions for orders placed on our website , www.attarstudio.ch . We are committed to delivering your products as quickly as possible and to providing quality service.

1. Delivery areas

We currently deliver to Switzerland and several countries in Europe, including France, Spain, Belgium, the Netherlands and Luxembourg.

2. Delivery costs

Shipping costs are calculated based on your location and the amount of your order. The details are as follows:

• Swiss :
  • Orders < 50 CHF: 6.95 CHF
  • Orders > 50 CHF: Free delivery (with Swiss Post, delivery time 2 to 3 days)
• France, Spain, Belgium, Netherlands, Luxembourg:
  • Orders < €50: €4.95
  • Orders > €50: Free delivery (with Mondial Relay, 3 to 4 days)

3. Delivery times

Delivery times vary depending on destination and shipping method chosen. We strive to process and ship all orders as quickly as possible. However, delays may occur due to factors beyond our control.

4. Tracking your order

Once your order has been shipped, you will receive an email with tracking information, allowing you to follow the progress of your package until its delivery.

5. Delivery problems

If you encounter any problems with the delivery of your order, such as delays or lost packages, please contact us at [ Contact @attarstudio .ch ] as soon as possible. We will do our best to resolve any delivery issues.

6. Returns and exchanges

For more information on returns and exchanges, please see our Return Policy.

7. Contact

For any questions regarding our Delivery Terms, please contact us at:

• Email: [ Contact @ attarstudio.ch ]
• Address: Lerchenweg 8, 2544 Bettlach, Switzerland
• Phone: +41783257029